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2020 WOR Day 5 Learning to Change

 

A famous anecdote describes a scheme the British Colonial Government implemented in India in an attempt to control the population of venomous cobras that were plaguing the citizens of Delhi that offered a bounty to be paid for every dead cobra brought to the administration officials. The policy initially appeared successful, intrepid snake catchers claiming their bounties and fewer cobras being seen in the city. Yet, instead of tapering off over time, there was a steady increase in the number of dead cobras being presented for bounty payment each month. Nobody knew why. (“Our World” by United Nations University)

How do we as leaders seek out to change what is not working?  The wildland fire community has implemented the process of Reviews, Facilitated Learning Analysis (FLAs), and Rapid Lesson Sharing (RLS) as a mechanism to learn from unintended outcomes.  This process also allows us to examine our culture and implement continuous improvement.  Continuous improvement is an operational imperative to leverage experience and to ensure each subsequent project can be executed at the highest quality, in less time, at a lower cost, and with fewer mistakes.

Recommendations and Implementing Them

“….you can’t change the human condition; but you can change the conditions under which humans work” – James Reason

Reviews and FLAs may come with recommendations of how to seek change, the intent of change is to reduce a recurrence of the incident.  We cannot eliminate the possibilities of an incident occurring again, but we can actively manage our actions to reduce the chances.  A safety culture is dependent upon a learning culture and in turn, learning is dependent upon leaderships’ willingness to change.  Recommendations provide a framework of lessons learned and options created by subject matter experts, for how to move forward.  Good leaders see recommendations as a value to the organization as opposed to a judgement of their abilities as a leader.  By not seeing the value and importance in recommendations, and seeking improvement within the organization, leadership sets the stage for a repeat of the incident and fails the culture of safety and improvement. 

By now, you may have figured out what happened in the Delhi anecdote with which we opened. Realizing that the cobra bounty converted the snakes into valuable commodities, entrepreneurial citizens started actively breeding them. Under the new policy, cobras provided a rather stable source of income. In addition, it was much easier to kill captive cobras than to hunt them in the city. So, the snake catchers increasingly abandoned their search for wild cobras and concentrated on their breeding programs. In time, the government became puzzled by the discrepancy between the number of cobras seen around the city and the number of dead cobras being redeemed for bounty payments. They discovered the clandestine breeding sites, and so abandoned the bounty policy. The breeders, now stuck with nests of worthless cobras, simply released them into the city, making the problem even worse than before!

It is true recommendations may not yield the positive changes that were anticipated but it is a process that we must embrace, evaluate, and learn from so that we can continue to seek improvement in our culture. 

Watch this TEDx on Leading Change with Humble Audacity


Time: 9:56

A purple ribbon symbolizing remembrance of those who have passed away.Discussion Questions:

  • What lessons has your crew learned and what changes have you made as a result of those experiences?
  • What lessons have you taken away from an FLA that you didn’t agree with and why?
  • What was the alternative recommendation you implemented and did it result in positive change?

 

Last Modified / Reviewed:

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NWCG Latest Announcements

NWCG Equipment Technology Committee Releases New Equipment Bulletins

Date: September 27, 2024
Contact: Equipment Technology Committee

The Equipment Technology Committee (ETC) has released three new Equipment Bulletins:

  • ETC-EB-24-003 Diesel exhaust fluid (DEF) in fuel containers.
  • ETC-EB-24-004 Two-compartment fuel and oil container (Dolmar) unavailable in the United States (US) and reminders for upkeeping current inventories.
  • ETC-EB-24-005 Personal Protective Equipment (PPE): Inspection, Care, and Maintenance.

These bulletins remind field going personnel of important issues related to equipment for wildland firefighting efforts.

References:

NWCG Alerts

ETC-EB-24-003 Diesel exhaust fluid (DEF) in fuel containers

ETC-EB-24-004 Two-compartment fuel and oil container (Dolmar) unavailable in the United States (US) and reminders for upkeeping current inventories

ETC-EB-24-005 Personal Protective Equipment (PPE): Inspection, Care, and Maintenance

The Experiential Learning Subcommittee is looking for your feedback on Staff Rides

Date: September 20, 2024
Contact: Ashleigh D'Antonio and George Risko, Leadership Committee

The Experiential Learning Subcommittee needs to hear from the field about where the greatest need lies regarding staff rides and their accessibility.

  • Do you have an event you would like to turn into a learning experience?
  • Do you have a staff ride built, but are struggling to implement the delivery?
  • Do you need help building capacity?
  • What other ideas do you have to support experiential leadership training?

Fill out this short survey below to help us help you.

References:

Staff Rides: Feedback

Staff Rides

Updated NWCG Single Resource Casual Hire Information, PMS 934

Date: September 19, 2024
Contact: Incident Business Committee

The Incident Business Committee has updated the NWCG Single Resource Casual Hire Information, PMS 934. This update expands the provisions for hiring emergency personnel.

References:

NWCG Single Resource Casual Hire Information, PMS 934

IBC Memorandum 24-03

NWCG 2024 Spring/Summer Highlights

Date: September 13, 2024

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U.S. Fire Administration
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International Association of Fire Chiefs
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Welcome to our latest highlights from the National Wildfire Coordinating Group, where we explore the latest updates, insights, and efforts that develop interoperable wildland fire operations among federal, state, local, Tribal, and territorial partners.

The Performance Support Package, which for ABRO includes the Incident Position Standards and Next Generation Position Task Book were developed through the Incident Performance and Training Modernization (IPTM) effort. The Performance Support Package will support trainees, those qualified in the position, and evaluators.
 


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NASA JOINS NWCG!

The National Aeronautics and Space Administration (NASA) is officially an associate member of NWCG. As such, NASA is beginning to collaborate with wildland fire management agencies with the goal of increasing collaboration across agencies and leveraging NASA data, technology, and innovation for nation-wide efforts in wildland fire management. NASA has a rich history of research, development, and technology transfer in the areas of Earth science, space technologies, and aeronautics that support the NWCG mission.


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NWCG new website look.

WWW.NWCG.GOV HAS A NEW LOOK AND DESIGN

The NWCG web team dedicated the past two years to making a significant upgrade to the www.nwcg.gov site. This upgrade involved a comprehensive redesign of over 7,700 web pages.

The modernization of NWCG’s website involved migrating to Drupal 10, a cutting—edge content management system, and leveraging Amazon Web Service GovCloud for secure and efficient hosting. These upgrades help ensure that the NWCG website remains current in content management practices, offering enhanced customization, improved performance, and an overall superior user experience.


NWCG Leadership Committee

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WFLDP PRP book covers

The Wildland Fire Leadership Development Program announced the Professional Reading Program’s 2024 list!

The years books include:

  • Young Men and Fire by Norman Maclean
  • The Wisdom of the Bullfrog by William H. McRaven
  • The Art of Clear Thinking by Hasard Lee
  • Emotional Agility by Susan David
  • Writing to Persuade by Trish Hall

Learn more at the NWCG Leadership Committee


INCIDENT PERFORMANCE AND TRAINING MODERNIZATION

In 2023, NWCG kicked off the Incident Performance and Training Modernization (IPTM) effort. A training system overhaul focused on developing a performance-based training system designed to shift training to on-the-job when appropriate.

Over the next five years, NWCG intends to analyze all positions within the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1. To date we are currently working on 30 incident positions, and planning for 20+ in calendar year 2025.

Subject Matter Experts from a variety of geographical areas and agencies recently completed the position analysis for 16 positions. From this analysis, Incident Positions Standards and a Next Generation Position Task Book will be developed for each position.

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Incident Performance and Training Modernization

NEXT GENERATION POSITION TASK BOOK

In April 2024, NWCG launched the new Next Generation Position Task Book (Next Gen PTB) which is a key component of the IPTM effort. This revised evaluation tool is designed to work in conjunction with the newly developed Incident Position Standards.

Major Next Gen PTB changes:

  • Structured to improve constructive conversations between evaluators and trainees.
  • Reference new Incident Position Standards.
  • Include only tasks required to be evaluated for successful performance.
  • Trainees will be rated on their performance vs. initialing whether a task was completed.
  • Must include written feedback when trainee does not meet the standard.
  • Will be position specific (no combined PTBs).
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Screen shot of the Next Gen Position Task Book

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NWCG’s training course catalog is now available on the Wildland Fire Learning Portal (WFLP).

To access the training course catalog, visit WFLP and either set up an account or login as a guest.