Skip to main content

Radio Operator

RADO Incident Position Description

The Radio Operator (RADO) is responsible for receiving and transmitting radio and telephone messages between incident personnel, providing dispatch services at the incident, and documenting pertinent radio/phone traffic for the incident. The RADO reports to the Incident Communications Center Manager (INCM) or the Communications Unit Leader (COML) and works in the Logistics functional area.

Leadership Level 1, Follower (Provide Action)

  • For additional information review Level 1 description, expected behaviors and knowledge, suggested development goals, and self-study opportunities.

Prepare and Mobilize

  • Ensure individual readiness.
  • Gather critical information pertinent to the assignment.
  • Travel to and check in at the assignment.
  • Check in with the incident supervisor and/or dispatch when arriving at the incident.
  • Review Incident Action Plan (IAP) and obtain briefing, objectives, and intent from supervisor.
  • Obtain briefing from the previous shift/assignment position, as necessary.

Build the Team

  • Establish and communicate the chain of command, reporting procedures, risk management processes, and radio frequency management. 
  • Establish a common operating picture with supervisors and assigned resources.
  • Participate in operational briefings as directed.

Supervise and Direct Work Assignments

  • Identify, analyze, and use relevant situational information to make informed decisions and take appropriate actions.
  • Adjust actions based on changing information and evolving situation awareness. Develop and implement contingency plans. Communicate changing conditions to assigned resources and supervisor.
  • Ensure incident objectives and performance standards are met.

Perform Radio Operator-Specific Duties

  • Coordinate obtaining work materials and equipment.
  • Demonstrate competency with communications equipment, procedures, and basic functions/capabilities.
  • Participate in daily Communications Unit briefings and meetings.
  • Provide information on communication issues.
  • Use correct radio/telephone protocols to communicate information effectively to incident personnel.
  • Speak clearly and write legibly when speaking on the radio/telephone and documenting radio/telephone communications.
  • Use standard terminology, symbols, designators, and acronyms.
  • Use appropriate communication protocol when responding to an incident emergency utilizing the Medical Plan (ICS 206 WF).
  • Use appropriate communication protocol when receiving and processing supply orders.
  • Effectively transfer information verbally or in writing.

Communicate and Coordinate

  • Follow established processes and the chain of command for collecting, producing, and distributing information. 
  • Ensure a clear understanding of expectations and timely communication within and across ICS functional areas and chain of command.
  • Establish communications and exchange necessary briefings/information with the following:
    • Support resources
    • Adjacent resources
    • Supervisor
    • Other ICS functional areas
  • Communicate effectively using multichannel radios. Prepare and program radios for assignment. Use plain language and ICS terminology.
  • Conduct and/or participate in After Action Reviews (AAR).

Manage Risk

  • Execute incident emergency plan for radio traffic at the direction of assigned supervisor.
  • Apply the Risk Management Process as stated in the NWCG Incident Response Pocket Guide (IRPG), PMS 461:
    • Identify Hazards
    • Assess Hazards
    • Develop Controls and Make Risk Decisions
    • Implement Controls
  • Plan for medical emergencies. Ensure assigned resources are prepared to execute the Medical Plan (ICS 206 WF). Ensure familiarity with medical responders, communication procedures, and the transportation plan. Manage the medical emergency based on procedures stated in the IAP, Medical Incident Report, or other relevant guidelines.
  • Monitor for signs and symptoms of fatigue, illness, or injury. Mitigate appropriately.
  • Account for location, health, safety, and welfare of assigned personnel.
  • Submit accident/incident reports with pertinent forms (SAFECOM, SAFENET, agency-specific forms) through the established chain of command.

Document

Demobilize

  • Plan for demobilization. Ensure incident and agency demobilization procedures are followed.
  • Return equipment and supplies to appropriate units. 
  • Complete demobilization checkout process before being released from the incident.
  • Upon demobilization, report status to the home unit including reassignment or estimated time of arrival (ETA) to the home unit.
USWDS Paragraph Bundles

Last Modified / Reviewed:

Please Provide Feedback

NWCG values your constructive input and we thank you for taking the time to provide feedback.

Although contact information is optional, we hope that you provide a way for us to contact you in case we need clarification on your comment. If you would like to be contacted regarding your feedback, you must provide contact information. 

Would you like a response?
If you would like a response, you must provide contact information (name and email) below.
One file only.
9.28 GB limit.
Allowed types: gif, jpg, jpeg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, mp4, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.

NWCG Latest Announcements

NEW! NWCG Standards for Airtanker Operations, PMS 514

Date: March 7, 2025
Contact: National Interagency Aviation Committee

The NWCG Standards for Airtanker Operations, PMS 514 establishes the standards for dispatching, utilizing, and coordinating airtankers on interagency wildland fires. These standards should be used in conjunction with the NWCG Standards for Aerial Supervision (SAS), PMS 505, NWCG Standards for Airtanker Base Operations (SABO), PMS 508, and any applicable agency plans.

References:

NWCG Standards for Airtanker Operations, PMS 514

Incident Position Standards and Next Gen Position Task Books Now Available for Dispatch Incident Positions

Date: March 5, 2025
Contact: National Coordination System Committee

NWCG is excited to announce that Incident Position Standards and Next Generation Position Task Books are now available for all six Dispatch positions:

  • Aircraft Dispatcher
  • Expanded Dispatch Coordinator
  • Expanded Dispatch Recorder
  • Expanded Dispatch Supervisory Dispatcher
  • Expanded Dispatch Support Dispatcher
  • Initial Attack Dispatcher

The Performance Support Packages for these positions, including the Expanded Dispatch Job Aid, J-601 and the Initial Attack and Aircraft Dispatcher Job Aid, J-602, were developed as part of the Incident Performance and Training Modernization (IPTM) effort. These resources support trainees, qualified personnel, and evaluators in their roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

NWCG Aircraft Dispatcher Position Page 

NWCG Expanded Dispatch Coordinator Position Page 

NWCG Expanded Dispatch Recorder Position Page 

NWCG Expanded Dispatch Supervisory Dispatcher Position Page 

NWCG Expanded Dispatch Support Dispatcher Position Page 

NWCG Initial Attack Dispatcher Position Page 

NWCG Job Aids 

Incident Position Standards and the Next Generation Position Task Books Now Available for DMOB, DOCL, and RESL

Date: February 28, 2025
Contact: Incident Operations Subcommittee

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Demobilization Unit Leader (DMOB), Documentation Unit Leader (DOCL), and Resources Unit Leader (RESL).

The Performance Support Packages for these positions, including a job aid for RESL, were developed as part of the Incident Performance and Training Modernization (IPTM) effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

NWCG Demobilization Unit Leader Position Page 

NWCG Documentation Unit Leader Position Page 

NWCG Resources Unit Leader Position Page 

Next Generation Position Task Book and Updated Incident Position Description Now Available for Operations Section Chief Complex

Date: February 27, 2025
Contact: Incident Operations Subcommittee

NWCG is excited to announce that Operations Section Chief Complex (OSCC) has a Next Generation NWCG Position Task Book for Operations Section Chief Complex (OSCC), PMS 311-108 and an updated Incident Position Description.

These resources support trainees, qualified personnel, and evaluators in their respective roles.

References:

NWCG Operations Section Chief Complex Position Page 

NWCG Operations Section Chief Complex Incident Position Description 

NWCG Position Task Book for Operations Section Chief Complex (OSCC), PMS 311-108